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Dnation is our flagship membership product brand under MaVie Lifestyle Membership in category of Dnawellness. You can visit mavie.net/dnation to understand more and join as a MaVie member to buy Dnation Predictive Genomics services test and enjoy other member benefits from MaVie.
After you send us your first swab, you can skip the steps in sending us your DNA samples for additional reports, since we'll already have your DNA. Just place a new order and we'll get started right away.
Please make sure the person who collect DNA samples should be the one who provide their information during account creation on Mavie.
Your 13-digit barcode is provided in your sample collection kit. Enter the barcode when prompted during the registration process.
You should be able to see this page in your Dnation membership account:
There are total 4 barcodes provided:
● Peel a barcode sticker and place it on both of the collection tubes. Make sure you apply the bar code on the tube horizontally, as shown:
● Please put 1 barcode on both original and yellow copy of your Consent Form.
● Keep the yellow copy for yourself for future references. Return the original copy with 2 swabs.
In the event that you mailed your kit back before completing registration, it will be registered by our personnel based on the information provided in your consent form once it arrives at our Collection Center. When your sample has been successfully registered and received at the Collection Center, you will be informed by an email notification at the email address used to place your order. Sample processing will not begin until online registration is completed and verification of your personal information is successful.
● 2 swabs with 2 sample collection tubes
● 2 dri-capsules (The fresh silica gel is coloured orange and turns green when moisture is absorbed. In the event that the capsule is coloured green on removal from the foil pack, this indicates that the capsule has already been exposed to moisture and is not suitable for use. Please contact our Customer Care at Support@mavie.net.)
● A Consent Form
● A Returned Envelope
● 4 Barcode Stickers
DNA sampling is an easy process, painless and does NOT require blood. We will send you a sample collection kit and you can do the sampling even alone at your convenience.
|Take your DNA sample at least one hour after eating, drinking or cleaning your teeth. For best results, rinse mouth with water immediately prior to sampling.
The swab is to be used on one person only – please do not use it on multiple people.
|Pull open the package|
|Remove the swab from the tube, taking care not to touch the white swab head with your fingers.|
|Insert the swab into your mouth and rub firmly against the inside of your cheek or underneath lower or upper lip. For standard DNA collection rub for 1 minute. Important: use reasonable, firm and solid pressure|
|Place the swab back into the tube.
Do not touch the swab head with your fingers.
|Place your thumbnail in the small groove set in the handle, then snap the handle in two by bending to one side. Let the swab head fall into the tube.|
|Remove the silica gel capsule from the foil wrapper and place in the tube so that the capsule sits on top of the swab shaft. Seal the tube securely with the cap provided.|
Before preparing your sample for shipment, you will need to register your sample collection tube. We recommend that you ship your DNA sample to our Collection Center at your earliest convenience. It is recommended to use our suggested courier companies to make sure your DNA samples arrive at our Collection Center on time to maximize your result..
List of suggested couriers:
To package your sample for return shipment to our Collection Center, follow the instructions below:
1. Peel a barcode sticker and place it on both of the collection tubes. Make sure you apply the bar code on the tube horizontally, as shown:
2. On the consent form, place one of the barcodes in the box provided, write down your information and be sure to sign at the bottom.
3. Seal your consent form (original copy) with 2 collection tubes inside a Yellow return envelope provided.
4. Take your kit to the nearest courier drop-off location or contact courier for pick up.
If you’ve picked up your Kit in a Mavie event, your DNA Swab sample will be collected at the event in which you received your kit. You will not be required to mail out your sample. Please check your back office for our events scheduled in your region.
Your Dnation homepage plays the ongoing status of your DNA samples. Current sample processing time is about 4-6 weeks from the time a registered sample is received at the Collection Center and being verified successfully.
It is not often but it can happen sometimes that your DNA sample could not be analyzed (“read”) and give good and acceptable results. Sometimes the sample provided does not contain enough DNA or mold developed. To avoid such issues is very important to follow the Swab instructions we provided with your kit. Also, to ensure that a resampling will not be needed we provide you with the 2nd buccal swab. However, in case even if the laboratory scientists could not extract a good DNA sample from both swabs, we will notify you and ask to repeat the sampling.
Yes, this may occur. Our laboratory method for DNA analysis-genotyping is very sensitive, however due to a possible sample’s particularity your DNA analysis may fail to produce results for all of the DNA variants we include in our panels. This is one of the reasons our scientists have a designed an extensive panel of genes analyzed. So, that even if some of them fail, we will be able to provide you with our assessments in your DNA report. Our scientists have developed a unique algorithm that takes into account these failures. If these failures do not overcome our quality standard threshold, your DNA sample is NOT considered as failed. With the appropriate adjustments, we are able to make the assessments required and provide you with your DNA report.
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